Why is there a charge on my card?

Why is there a charge on my card? You are here because you have seen a charge on your card statement from us and don’t recognise the charge. Who are we? We run an online dating company which you have joined.

Please contact us if you have a charge which you do not recognise and we will look into this for you as our top priority.

Billing issues

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Billing issues »

Cancel account

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Cancel account »

Forgot password

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Forgot password »

Support

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Support »

Who are you and why are you on my credit card statement?

Here at we provide the billing for some of the worlds most premium entertainment websites. We have appeared on your statement as someone has ordered our services using your details.

I have no idea who this is, how do I get my money back?

Please email our billing team and provide with as much detail as possible so we can locate the charge on your card. We will investigate and respond to ALL inquiries within 1 business day.